Last Updated: August 2026
At Maldives Agents, our booking process is designed to give travelers access to personalized quotations and confirmed availability before committing to their Maldives holiday.
1. How Booking Works
Bookings through Maldives Agents generally follow the process below:
Step 1 — Submit Your Inquiry
Select your preferred resort or submit your travel requirements through our website.
Step 2 — Availability Check
Our reservations team checks your requested dates, accommodation and applicable offers.
Step 3 — Receive Your Quotation
We provide a personalized quotation based on the information supplied.
Step 4 — Review Your Options
You may ask questions or request reasonable changes, such as another room category, meal plan, resort or travel date.
Step 5 — Confirm Your Selection
Once you are happy with the quotation, let our reservations team know that you would like to proceed.
Step 6 — Payment
We will provide the applicable payment instructions and payment deadline.
Step 7 — Booking Confirmation
Once the required payment has been received and the reservation has been successfully confirmed, Maldives Agents will provide your booking confirmation.
2. Inquiry Does Not Guarantee Availability
Submitting an inquiry does not reserve accommodation.
Availability may change between the time an inquiry is submitted and the time the guest decides to proceed.
We recommend confirming time-sensitive offers as soon as possible.
3. Quotations
Quotations are prepared according to the information supplied by the guest.
The quotation may specify:
- Resort/property
- Room or villa category
- Travel dates
- Number of nights
- Number of guests
- Meal plan
- Transfers
- Taxes and service charges
- Complimentary benefits
- Special offers
- Payment conditions
- Cancellation conditions
Guests should review all details before proceeding.
4. Children
The ages of children may affect accommodation rates, meal plans, transfers and room occupancy restrictions.
Guests must provide the correct age of each child as applicable to the travel dates.
5. Confirmation
A booking is not considered confirmed until Maldives Agents provides written confirmation.
Payment alone should not be interpreted as final confirmation if a supplier confirmation is still pending. If, in an exceptional situation, the requested service cannot be confirmed after payment, Maldives Agents will contact the guest regarding available alternatives or the appropriate refund arrangements.
6. Booking Documents
After confirmation, guests may receive documentation such as:
- Booking confirmation
- Resort confirmation details
- Transfer information
- Payment receipt or acknowledgement
- Relevant travel instructions
Guests should review these documents and immediately report any incorrect details.
7. Flight Information
Guests may be required to provide international arrival and departure flight details.
This is particularly important where domestic flights, seaplanes or speedboat transfers must be coordinated.
Late submission or changes to flight information may affect transfer arrangements.
8. Special Offers
Special offers may have specific requirements such as:
- Minimum stay
- Booking deadline
- Travel window
- Market restrictions
- Honeymoon eligibility
- Advance purchase
- Non-refundable payment
- Specific meal plans
These conditions will apply in addition to our general booking policies.
9. Honeymoon and Anniversary Benefits
Some resorts provide complimentary honeymoon or anniversary benefits.
Proof of marriage may be required, and the stay may need to fall within a specified period following the wedding or anniversary.
Benefits are determined by the resort and are subject to its conditions.
10. Changes After Confirmation
Changes requested after confirmation are subject to availability.
A change may result in a difference in price or an amendment fee.
Maldives Agents will inform the guest of applicable charges before completing an amendment where reasonably possible.
11. Our Support
Our team is available to assist with questions regarding your reservation and to coordinate with the relevant travel suppliers when necessary.
Our goal is to make your Maldives booking process simple, clear and personalized from your first inquiry through to your stay.