Last Updated: August 2026
Welcome to Maldives Agents. These Terms and Conditions govern your use of our website and the travel inquiry, quotation and reservation services provided through Maldives Agents.
By using our website, submitting an inquiry, requesting a quotation, making a payment or confirming a booking through Maldives Agents, you acknowledge that you have read and agree to these Terms and Conditions.
1. About Maldives Agents
Maldives Agents provides travel planning and booking assistance for travelers visiting the Maldives. We help guests discover accommodation, compare available options, request quotations and arrange travel services with resorts, hotels, guesthouses and other tourism service providers.
Our website operates primarily on an inquiry and manual confirmation basis. Prices or offers displayed on the website should not be considered a confirmed reservation until availability has been checked and Maldives Agents has issued a final confirmation.
2. Travel Inquiries
Guests may submit an inquiry through our website or through one of our available communication channels.
When submitting an inquiry, you may be asked to provide information including:
- Travel dates
- Number of adults and children
- Ages of children
- Preferred resort or accommodation
- Preferred room or villa category
- Meal plan
- Nationality or country of residence
- Transfer requirements
- Special requests
Please ensure that the information supplied is accurate. Incorrect information may affect the price, availability or conditions of your booking.
3. Quotations
After receiving an inquiry, Maldives Agents may check availability and applicable rates with the relevant accommodation or travel service provider before preparing a quotation.
Unless specifically stated otherwise, a quotation does not constitute a confirmed reservation.
Rates and availability may change until the booking has been confirmed and any required payment has been received.
A quotation may include accommodation, meal plans, transfers, taxes and other services depending on the package requested. Guests should review the quotation carefully to understand exactly what is included.
4. Availability
All accommodation and travel services are subject to availability.
Availability displayed or communicated during the inquiry process may change before confirmation. Maldives Agents cannot guarantee that a particular room, villa, resort, transfer or service will remain available while a guest considers a quotation.
If the requested option becomes unavailable, we will make reasonable efforts to provide suitable alternatives.
5. Prices
Prices may be quoted in USD or another currency specified in the quotation.
Prices may vary according to factors including:
- Travel dates
- Season
- Length of stay
- Occupancy
- Nationality or market restrictions
- Room or villa category
- Meal plan
- Transfer arrangements
- Resort promotions
- Taxes and service charges
- Supplier rate changes
The final amount payable will be shown on the booking confirmation or payment request.
6. Booking Confirmation
A booking is considered confirmed only when:
- Maldives Agents has verified availability;
- The guest has accepted the final quotation;
- Any required deposit or full payment has been received or otherwise arranged; and
- Maldives Agents has issued a booking confirmation.
Submitting an inquiry or accepting an initial quotation alone does not guarantee a reservation.
7. Guest Information
Guests are responsible for ensuring that names and other passenger information provided for a reservation match their travel documents where required.
Maldives Agents should be notified promptly if any information is incorrect.
Changes after confirmation may be subject to supplier approval, amendment fees or changes in price.
8. Resort and Supplier Conditions
Certain components of your booking are provided by third-party suppliers such as resorts, hotels, guesthouses, transfer operators and experience providers.
These suppliers may have their own booking, payment, cancellation, amendment and operational policies.
Where a supplier's conditions apply to a booking, the guest will also be bound by those conditions.
9. Transfers
Many Maldives resorts require transfers from Velana International Airport or another arrival point by speedboat, seaplane or domestic flight.
Transfer arrangements depend on the location of the property, arrival/departure times, weather, operational conditions and supplier schedules.
Transfer times are generally arranged by the relevant operator and may not always be guaranteed in advance.
Guests should provide accurate international flight details as early as possible.
10. Amendments
Requests to change confirmed travel dates, guest names, room categories, meal plans or other booking details are subject to availability and supplier approval.
Additional charges may apply.
A requested amendment is not confirmed until Maldives Agents provides written confirmation.
11. Cancellations
Cancellation conditions vary between properties, travel dates, promotions and suppliers.
The cancellation terms applicable to your reservation will normally be provided with your quotation or booking confirmation.
Cancellation fees may apply, including charges of up to 100% of the booking value for certain promotional rates, peak periods or late cancellations.
Please refer to our Cancellation Policy for additional information.
12. Travel Documents
Guests are responsible for ensuring that they hold valid passports, visas where applicable, return/onward travel documentation and any other documents required to enter or remain in the Maldives.
Entry requirements may change. Travelers should verify current requirements through appropriate official sources before departure.
13. Special Requests
We are happy to communicate reasonable special requests to the relevant property or supplier, including honeymoon arrangements, dietary requirements, bedding preferences and celebration requests.
Unless specifically confirmed in writing, special requests cannot be guaranteed.
Some services or arrangements may incur additional charges.
14. Force Majeure and Events Beyond Our Control
Maldives Agents is not responsible for failure or delay caused by circumstances reasonably outside our control or the control of the relevant travel supplier.
These may include severe weather, natural disasters, flight disruption, government restrictions, public health emergencies, civil disturbances or other significant operational disruptions.
Where possible, we will assist guests in communicating with suppliers and identifying available alternatives.
15. Website Information
We make reasonable efforts to keep resort descriptions, images, offers, facilities and other information accurate.
However, properties may modify their facilities, services, restaurants, activities, operating hours or other features without prior notice.
Images may also be representative and individual rooms or villas may differ.
16. Limitation of Responsibility
Maldives Agents assists in arranging travel services provided partly or entirely by independent suppliers.
We are not responsible for acts, omissions or operational decisions of independent suppliers where those matters are outside our reasonable control.
Nothing in these Terms excludes any rights or liabilities that cannot legally be excluded under applicable law.
17. Guest Conduct
Guests are expected to comply with applicable laws, property rules and reasonable instructions from accommodation and service providers.
Guests may be responsible for damage, loss or additional expenses resulting from their actions during their stay.
18. Contact
If you have questions about these Terms and Conditions or an existing booking, please contact Maldives Agents through the contact information provided on our website.
We are happy to assist before, during and after your booking.